Op deze pagina treft u ITIL presentaties aan.

Presentatie	Korte omschrijving
ITIL® V3 videopresentatie	Presentatie in het Engels van de ilxgroup. De volgende onderwerpen worden behandeld: Overview of the key differences between ITIL V2 and V3 An in-depth look at the four main changes and thinking behind them How ITIL® V3 is structured ITIL V3 qualification scheme and what it means to V2 qualification holders